Document processed for reading pdf turn off

Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.

• Global community
  • Language:
    • Deutsch
    • English
    • Español
    • Français
    • Português
    Dedicated community for Japanese speakers Dedicated community for Korean speakers
    • Home
    • Acrobat
    • Discussions
    • Please wait while document is prepared for reading
    • Home
    • Acrobat
    • Discussions
    Please wait while document is prepared for reading Community Beginner ,

    /t5/acrobat-discussions/please-wait-while-document-is-prepared-for-reading/td-p/7089701 Apr 24, 2015 Apr 24, 2015

    Copy link to clipboard

    I was just upgraded to Acrobat Pro DC. I now get the following error message on some of my documents: "Please wait while document is prepared for reading." For a large document it takes an agonizingly long time to read all the pages. And the message comes back every time I open it.

    I tried to get help from chat tech support last night. They told me I could go back to the last version of Acrobat Pro. That is a sad reflection on the company.

    I really don't like anything about DC but I know that most problems will be fixed in due time with updates.

    Thanks for any help,

    Install update and subscribe to Acrobat Community guidelines

    Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

    1 Correct answer

    Adobe Employee , Apr 26, 2015 Apr 26, 2015 Rave • Adobe Employee , Apr 26, 2015 Apr 26, 2015 7 7 Upvotes 36 Replies 36

    

    /t5/acrobat-discussions/please-wait-while-document-is-prepared-for-reading/m-p/7089702#M20889 Apr 24, 2015 Apr 24, 2015

    Copy link to clipboard

    I am extremely sorry that you experiencing such an issue .Technically it should not happen .

    However it could be possible because of the the document you are trying to open is quite large .

    The other possible reason could be your slow machine ,may be it is loaded with too many files ,applications etc .

    I would recommend you to refer the following link once and see if that fixes the issue.

    Community guidelines

    Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

    Community Beginner ,

    /t5/acrobat-discussions/please-wait-while-document-is-prepared-for-reading/m-p/7089703#M20890 Apr 24, 2015 Apr 24, 2015

    Copy link to clipboard

    Thank you for your quick response. I have been an Adobe Acrobat user for many years and have never seen this error message before. It did not start until I upgraded to DC. It seems to mainly affect PDF documents with text, not graphics.

    1 1 Upvote Community guidelines

    Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

    Adobe Employee ,

    /t5/acrobat-discussions/please-wait-while-document-is-prepared-for-reading/m-p/7089704#M20891 Apr 26, 2015 Apr 26, 2015

    Copy link to clipboard

    7 7 Upvotes Community guidelines

    Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

    /t5/acrobat-discussions/please-wait-while-document-is-prepared-for-reading/m-p/7089710#M20897 Apr 21, 2017 Apr 21, 2017

    Copy link to clipboard

    This was the default setting after my installation, and I have the same problem. The message never goes away and it appears to never make any progress. I'm on Mac OS 10.12.4. I have to click Cancel every time I open or save a file. Utter nonsense. What is this thing trying to do that clearly it can't, and also isn't needed. Why can't we turn whatever feature this is off?

    12 12 Upvotes Community guidelines

    Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

    /t5/acrobat-discussions/please-wait-while-document-is-prepared-for-reading/m-p/7089705#M20892 Jun 11, 2015 Jun 11, 2015

    Copy link to clipboard

    I'm using Adobe Acrobat DC v2015.007.20033 on the Mac.

    Until I discovered this solution, I have never been more frustrated with Adobe Acrobat in my life. I was receiving the message Todd indicated above in just about every PDF that I opened prior to this fix, and that's on a MacBook Pro with an i7 processor and 16GB of RAM. I also don't like the new interface. Before the DC update Acrobat Pro worked–and worked well. With this new update my productivity with Acrobat has gone down significantly. It's like I'm learning a whole new application.

    I understand the need to move forward, and it's okay to make changes and add features, but please keep in mind that too many changes can create issues for your professional users. Also, please allow us to change the background from the new light gray to a darker gray or black. The light gray makes for a poor presentation when previewing work to clients. I really don't understand why all the other Adobe apps have gone to a darker background, yet this one is light. One of the reasons I'm sold on Adobe apps is that they all look and perform similarly. This one does not.